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If you work in the B2C business, you know this already - it’s easier to disarm an atomic bomb than to keep customers happy. It is especially true in the automotive industry, notoriously suffering from trust issues. However, once you find the sweet spot, you will be surprised by the results.
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Take 200 square meters. Throw in some wood, moss, and stone. Add brand new top-notch cars. Now cook it. Finally, season it all with five-star customer experience. Ready to serve.
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